Although we opened our doors in early 2017, our history goes back a lot longer than that. Our founders have been pioneers in the industry for many years and are known for taking innovative steps. We are very proud of our achievements and all the people who led us here.
December 20: George H.W. Bush signs the TCPA into law
In his signing statement, President Bush said "Today I have signed into law S. 1462, the "Telephone Consumer Protection Act of 1991." This legislation is designed for the laudable purpose of protecting the privacy rights of telephone users. . . I have signed the bill because it gives the Federal Communications Commission ample authority to preserve legitimate business practices. These include automated calls to consumers with whom a business has preexisting business relationships, such as calls to notify consumers of the arrival of merchandise ordered from a catalog. I also understand that the Act gives the Commission flexibility to adapt its rules to changing market conditions. I fully expect that the Commission will use these authorities to ensure that the requirements of the Act are met at the least possible cost to the economy."
The First Professional Plaintiffs
There have always been a certain class of people who twist laws to their own advantage and use the small claims court system as a vehicle for extortion. A few of them immediately took notice of the TCPA's private right of action and statutory damages provisions and recognized them for what they were.
An Industry is Born
As the Internet began to explode, people started to connect and word started to spread about the statutory damages available under the TCPA. The Internet also enabled people to share step-by-step instructions on how to initiate a TCPA lawsuit, as well as sample documents, such as demand letters and complaints.
The Do-Not-Call Implementation Act
The Do-Not-Call Implementation Act of 2003 was signed into law by President George W. Bush on March 11, 2003. On June 27, 2003, the FTC opened the National Do Not Call Registry, although it did virtually nothing to enforce it for several years. During this forbearance period, voice broadcasting began to take off as a cheap and effective telemarketing method. Billions of calls were made, and the industry continued to grow.
After billions of calls and faxes and millions of complaints, the FTC began actively enforcing the DNC, and has since filed over 130 enforcement actions and imposed over 100 million in penalties. Regulations continued to get tighter and companies began to take compliance seriously.
Capital One Announcement
This landmark $75 million class action settlement caught the attention of every class action lawyer in the country, and the litigation gold rush began.
Building the System