Ai and Automation

Protect your business from regulatory and litigation risks with advanced compliance solutions

AI and Automation: Navigating TCPA Compliance in the New Era

Although AI and automation are rapidly transforming the contact center industry, this only compounds the risk of TCPA violations, thanks to the February 2024 FCC Declaratory Ruling that officially decreed AI-generated voices to be "artificial"as that term is used in the TCPA. This places AI-voiced calls in the same category as robocalls, for which the law imposes a signficantly higher regulatory burden. The Blacklist Alliance provides its members with the essential tools and guidance needed to navigate this complex landscape and mitigate financial and regulatory risks.

Key Features:

  • Real-Time Call and SMS Screening: Our Litigation Firewall®  and API screens every call and SMS in real-time, mitigating litigation risk to keep you safe and secure.
  • Comprehensive Compliance Solutions: Educate yourself and your staff on the ever-evolving web of state and federal regulations governing the use of AI, and protect your company from civil litigation and regulatory enforcement actions.
  • Seamless Integration: Easily integrate our compliance solutions into your AI-driven platforms, including chatbots, dialing systems, and calendar automation tools.
  • Customizable Solutions: Tailor our services to meet the unique needs of your AI and automation operations, ensuring optimal protection and efficiency.
  • Expert Support: Access our team of compliance experts for guidance and support, helping you navigate the complexities of regulatory compliance.

AI and Automation: Navigating TCPA Compliance in the New Era

Why Choose the Blacklist Alliance for AI and Automation:

  • High-Risk Industry Protection: With the rapid adoption of AI, the risk of violating the TCPA or an AI-regulation is higher than ever. Failure to mitigate those risks may result in disaster.
  • Advanced Compliance Tools: Utilize our state-of-the-art solution to ensure you're using AI in a compliant manner in accordance with applicable law. .
  • Client and Campaign Protection: Safeguard your automated communications and marketing efforts with our comprehensive risk mitigation solutions.
  • Expert Guidance and Support: Our team of compliance experts stays up-to-date with the latest state and federal regulations governing the use of AI, together with industry best practices, providing you with the guidance and support needed to maintain compliance and protect your business.