Annual Subscription agreement terms

Scroll to Monthly Agreement

EFFECTIVE DATE: November 1, 2025

This Annual Subscription Agreement (“Agreement”) is between the Blacklist Alliance Ltd. (“Blacklist Alliance,” “we” or “us”) and the legal entity for which a Blacklist Alliance subscription plan was purchased (“Subscriber,” “you” or “your”) and sets forth the general terms and conditions of a subscription to the Blacklist Alliance service and governs how you may use and manage your Blacklist Alliance account and the Services you receive.

When you purchase a Blacklist Alliance subscription, you are confirming your understanding of the terms of this Agreement and our Privacy Policy and general Terms of Service, which are incorporated herein by reference. If your subscription plan includes prepaid legal services, please click here to review our Covered Legal Services Addendum, which is also incorporated herein by reference.

If you purchased a scrub block or downgraded your account to pay-as-you-go, click here to view our Scrub Block Terms of Service.

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1. DEFINITIONS

Authorized User means your employees, consultants, contractors, and agents (i) who are authorized by you to access and use the Service under the rights granted to you pursuant to this Agreement and (ii) for whom access to the Service has been purchased hereunder.

Blacklist IP means the Litigation Firewall System, Services, Documentation, and any and all intellectual property provided to you or any Authorized User in connection with your use of the Services. For the avoidance of doubt, Blacklist IP includes any information, data, or other content derived from our monitoring of your access to or use of the Services but does not include Customer Data.

Documentation means our Subscriber Dashboard Guide, API Documentation, and any other user manuals, handbooks, or guides provided by us relating to the Services.

Litigation Firewall System means our proprietary online application that enables users to query our Proprietary Data Feeds to scrub out high-risk contact data.

Proprietary Data Feeds means the high-risk contact data, including phone numbers and email addresses, collected and analyzed by the Blacklist Alliance.

Scrub means an API request submitted by Subscriber to the Litigation Firewall System to check a number for litigation risk against Proprietary Data Feeds and/or the National DNC.

Services means the services included in your subscription, which include use of our Litigation Firewall System, litigation monitoring, case database access, online compliance training, and base legal support. All subscriptions also include the ability to scrub against the National DNC Registry (“National DNC”) with a valid Subscription Account Number (SAN) in accordance with the parameters of your National DNC subscription, as well as included state DNC registries. Higher-level subscription plans include prepaid attorney services, the terms of which are described in the Covered Legal Services Addendum.

Subscriber Data means information, data, and other content, in any form or medium, that is submitted, posted, or otherwise transmitted by Subscriber or an Authorized User through use of the Services, including data checked against the Litigation Firewall System API.

Subscription Plan means the subscription plan selected by Subscriber on the Blacklist Alliance website, together with any subsequent upgrades or downgrades to the Subscription Plan Subscriber may request.

Subscription Fee means the base monthly fee associated with the Subscription Plan.

Term means the effective term of this Agreement as detailed in Section 7.

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2. ACCESS AND DOCUMENTATION LICENSE

Subject to timely payment of Subscription Fees and compliance with all other terms, Blacklist Alliance grants you a non-exclusive, non-transferable right to access and use the Litigation Firewall System and the Services during the Term, solely for Authorized Users in accordance with this Agreement. Such use is limited to your internal use. After execution and payment of the initial Subscription Fee, access credentials will be provided.

Blacklist Alliance also grants you a non-exclusive, non-sublicensable, non-transferable license to use the Documentation during the Term solely for internal business purposes in connection with the Services.

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3. RESTRICTIONS

Usage Restrictions: You shall not use the Litigation Firewall System to:

  • Scrub data for third parties absent a reseller account or consent.
  • Exceed your subscription’s data limits.
  • Circumvent the National DNC Registry limitations or use another’s SAN.
  • Access the system using more than 230 simultaneous connections or overload infrastructure.
  • Transmit viruses or harmful code, or use the system unlawfully.

General Restrictions: You shall not:

  • Copy or modify the Services or Documentation.
  • Rent, sublicense, or distribute the Services.
  • Reverse engineer or attempt to derive source code.
  • Remove proprietary notices.
  • Use the Services in any way that violates laws or rights of others.

Blacklist Alliance may suspend, cancel, or pursue legal action for violations.

Subscriber Data Policy: Unless scrubbing against the National DNC, Subscriber Data is retained for 30 days only. Data from manual scrubs is deleted after 30 days. API checks for National DNC are retained for 5 years per FCC/FTC regulations. System logs may be retained indefinitely for internal use.

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4. RESERVATION OF RIGHTS

All rights not expressly granted are reserved. No additional rights to Blacklist IP are conferred by implication or otherwise.

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5. SERVICE SUSPENSION

Blacklist Alliance may suspend access (“Service Suspension”) if:

  • There is a threat or attack on the system.
  • Your use poses security risks or breaches terms.
  • Fraudulent or illegal activity is detected.
  • Excessive API queries or technical disruptions occur.

Suspensions may also occur due to Force Majeure or vendor disruptions. Reasonable efforts will be made to notify you and restore service. Blacklist Alliance bears no liability for losses during suspensions.

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6. YOUR RESPONSIBILITIES

You are liable for all actions under your account. Authorized Users’ actions are considered yours. You must:

  • Not exceed allowed user limits.
  • Ensure login credentials are unique per user and kept secure.
  • Maintain accurate account information.
  • Notify of unauthorized access.
  • Pay for overages.
  • Maintain records per applicable telemarketing regulations.

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7. TERM AND TERMINATION

The Agreement takes effect on the Billing Start Date and lasts 1, 2, or 3 years per your selection, renewing annually unless cancelled 30 days before renewal.

Cancellation Period: Within 90 days of Billing Start Date, you may cancel without penalty. Afterward, termination requires mutual consent or breach (with 10-day cure period).

Liquidated Damages: If you terminate early (after the 90-day window), you must pay liquidated damages equal to the previous month’s charge multiplied by remaining months.

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8. BILLING

Subscription Fees are charged monthly (“Subscription Period”).

Invoicing: Payment is due on the Renewal Date via the Card on File. Additional usage charges (“Overages”) are billed in arrears.

Overages: Continued usage after limits are exceeded constitutes consent to overage billing.

Declined Payments: Accounts may be suspended if payments fail.

Auto-Renewal: Unless canceled, subscriptions automatically renew.

Plan Changes: You may upgrade or downgrade by contacting support.

Pause Option: Subscriptions may be paused up to 2 months, extending the Term. Approval is discretionary.

Refund Policy: All fees are non-refundable except as stated.

National DNC Fees: Access fees are payable directly to the FTC.

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9. SERVICE DISCLAIMER

Blacklist Alliance is not a law firm. Information provided is for informational purposes only and not legal advice. No attorney-client relationship exists unless a separate written agreement is executed.

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10. NO WARRANTY

Services are provided “as is” without warranties of any kind. Blacklist Alliance disclaims all implied warranties, including merchantability, fitness for purpose, and non-infringement. Accuracy, uptime, and completeness are not guaranteed.

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11. LIMITATION OF LIABILITY

Blacklist Alliance is not liable for indirect, incidental, or consequential damages arising from use of the Services, including:

  • Third-party legal actions
  • API failures or outages
  • Unauthorized disclosures
  • Loss of data or profits

Total liability shall not exceed two (2) months of paid fees.

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12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Blacklist Alliance and its affiliates from any claims, costs, or damages arising from your use of the Services.

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13. ARBITRATION AGREEMENT

All disputes must be arbitrated. You waive jury trial and class actions.

Resolution Procedure: Before arbitration, email a detailed Notice of Claim to legal@blacklistalliance.com. If unresolved within 60 days, either party may initiate arbitration.

Arbitration Location: San Diego, CA, under AAA Commercial Rules (www.adr.org). Each party bears its own costs unless awarded otherwise.

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14. CHOICE OF LAW

This Agreement is governed by the laws of the State of California. Any disputes shall be resolved in San Diego County, CA. Improperly filed claims may result in attorney fee recovery.

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15. LIMITATION OF ACTIONS

Any claim arising from this Agreement must be filed within one (1) year or is permanently barred.

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16. GENERAL PROVISIONS

Modifications: We may update this Agreement. Continued use constitutes acceptance.

Severability: Invalid provisions are limited to preserve the rest of the Agreement.

Assignment: You may not assign without written consent.

Force Majeure: Neither party is liable for performance delays due to uncontrollable events (acts of God, war, terrorism, pandemics, etc.).

MOnthly Subscription agreement

Scroll to YEARLY Agreement

EFFECTIVE DATE: November 1, 2025

This Subscription Agreement (“Agreement”) is between the Blacklist Alliance Ltd. (“Blacklist Alliance,” “we” or “us”) and the legal entity for which a Blacklist Alliance subscription plan was purchased (“Subscriber,” “you” or “your”) and sets forth the general terms and conditions of a subscription to the Blacklist Alliance service and governs how you may use and manage your Blacklist Alliance account and the Services you receive.

When you purchase a Blacklist Alliance subscription, you are confirming your understanding of the terms of this Agreement and our Privacy Policy and general Terms of Service, which are incorporated herein by reference. If your subscription plan includes prepaid legal services, please click here to review our Covered Legal Services Addendum, which is also incorporated herein by reference.

If you purchased a scrub block or downgraded your account to pay-as-you-go, click here to view our Scrub Block Terms of Service.

‍

1. DEFINITIONS

Authorized User means your employees, consultants, contractors, and agents (i) who are authorized by you to access and use the Service under the rights granted to you pursuant to this Agreement and (ii) for whom access to the Service has been purchased hereunder.

Blacklist IP means the Litigation Firewall System, Services, Documentation, and any and all intellectual property provided to you or any Authorized User in connection with your use of the Services. For the avoidance of doubt, Blacklist IP includes any information, data, or other content derived from our monitoring of your access to or use of the Services but does not include Customer Data.

Documentation means our Subscriber Dashboard Guide, API Documentation, and any other user manuals, handbooks, or guides provided by us relating to the Services.

Litigation Firewall System means our proprietary online application that enables users to query our Proprietary Data Feeds to scrub out high-risk contact data.

Proprietary Data Feeds means the high-risk contact data, including phone numbers and email addresses, collected and analyzed by the Blacklist Alliance.

Scrub means an API request submitted by Subscriber to the Litigation Firewall System to check a number for litigation risk against Proprietary Data Feeds and/or the National DNC.

Services means the services included in your subscription, which include use of our Litigation Firewall System, litigation monitoring, case database access, online compliance training, and base legal support. All subscriptions also include the ability to scrub against the National DNC Registry (“National DNC”) with a valid Subscription Account Number (SAN) in accordance with the parameters of your National DNC subscription, as well as included state DNC registries. Higher-level subscription plans include prepaid attorney services, the terms of which are described in the Covered Legal Services Addendum.

Subscriber Data means information, data, and other content, in any form or medium, that is submitted, posted, or otherwise transmitted by Subscriber or an Authorized User through use of the Services, including data checked against the Litigation Firewall System API.

Subscription Plan means the subscription plan selected by Subscriber on the Blacklist Alliance website, together with any subsequent upgrades or downgrades to the Subscription Plan Subscriber may request.

Subscription Fee means the base monthly fee associated with the Subscription Plan.

Term means the effective term of this Agreement as detailed in Section 7.

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2. ACCESS AND DOCUMENTATION LICENSE

Subject to timely payment of Subscription Fees and compliance with this Agreement, Blacklist Alliance grants you a non-exclusive, non-transferable right to access and use the Litigation Firewall System and Services during the Term, solely for Authorized Users in accordance with this Agreement. Use is limited to internal business purposes. Following payment, credentials will be provided.

Blacklist Alliance also grants you a non-sublicensable, non-transferable license to use the Documentation during the Term solely for your internal business purposes.

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3. RESTRICTIONS

Usage Restrictions: You shall not use the Litigation Firewall System to:

  • Scrub third-party data without a reseller account or express consent.
  • Exceed data limits in your subscription (except permitted overages).
  • Circumvent the National DNC Registry limitations or use another’s SAN.
  • Access with more than 230 simultaneous connections or overload system infrastructure.
  • Transmit viruses, worms, or any harmful code.

General Restrictions: You shall not:

  • Copy or modify the Services or Documentation.
  • Rent, license, sublicense, or distribute the Services.
  • Reverse engineer or attempt to derive source code.
  • Remove proprietary notices.
  • Use the Services unlawfully or in violation of others’ rights.

Violations: We reserve the right to suspend or terminate your account or pursue legal action for violations.

Subscriber Data Policy: Unless scrubbing against the National DNC Registry, Subscriber Data is retained for 30 days. Scrubbed files are automatically downloaded and deleted after 30 days. API checks for the National DNC are retained for five years under FCC/FTC regulations. System logs may be retained indefinitely for internal purposes.

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4. RESERVATION OF RIGHTS

Blacklist Alliance reserves all rights not expressly granted. No additional rights to Blacklist IP are implied.

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5. SERVICE SUSPENSION

Blacklist Alliance may suspend access (“Service Suspension”) if:

  • There is a system threat or attack.
  • Your use poses security risks or breaches this Agreement.
  • Fraudulent or illegal activities are suspected.
  • Excessive API queries or technical misuse occur.

Suspensions may also result from Force Majeure or vendor disruptions. We will attempt to notify you and restore service promptly. Blacklist Alliance is not liable for damages from suspensions.

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6. YOUR RESPONSIBILITIES

You are responsible for all use of your account and any Authorized Users. You agree to:

  • Stay within Authorized User limits.
  • Use unique login credentials per user.
  • Keep account information accurate.
  • Secure all passwords and promptly report unauthorized access.
  • Pay overage fees when applicable.
  • Maintain compliance records under applicable laws.

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7. TERM AND TERMINATION

This Agreement takes effect upon purchase (“Billing Start Date”) and remains in force monthly until canceled by either party.

Canceling Your Subscription: You may cancel by contacting your account manager or emailing support@blacklistalliance.com. Cancellation must be received at least five (5) days before the next billing period to avoid additional charges.

Unless canceled, subscriptions automatically renew and authorize Blacklist Alliance to charge the Card on File for applicable fees.

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8. BILLING

Subscription Fees are charged monthly (“Subscription Period”).

Invoicing: Payments are due on the Renewal Date and billed automatically to the Card on File. Additional usage fees are billed in arrears.

Overages: Continued use beyond limits constitutes consent to overage billing.

Declined Payments: Accounts may be suspended until updated payment details are provided.

Changing Plans: You may upgrade or downgrade your plan by contacting support.

Pausing Plans: You may request a pause (up to 2 months) with 5 days’ notice before the next billing cycle. Approval is discretionary.

Refund Policy: All fees, including overages, are non-refundable except as expressly stated.

National DNC Fees: Fees for DNC access are paid directly to the FTC.

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9. SERVICE DISCLAIMER

Blacklist Alliance is not a law firm. Any responses provided by non-attorneys are for informational purposes only and do not constitute legal advice. No attorney-client relationship exists unless established in writing.

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10. NO WARRANTY

Services are provided “as is” and “as available”. Blacklist Alliance disclaims all express and implied warranties, including merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free service.

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11. LIMITATION OF LIABILITY

Blacklist Alliance is not liable for indirect, incidental, or consequential damages arising from use of the Services, including:

  • Third-party legal actions
  • API failures or outages
  • Unauthorized access
  • Data loss or downtime

Total liability shall not exceed fees paid for the two (2) months prior to the claim.

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12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Blacklist Alliance, its affiliates, and representatives from all claims, costs, and damages arising from your use of the Services.

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13. ARBITRATION AGREEMENT

All disputes must be resolved through binding arbitration. You waive rights to jury trial or class actions.

Opportunity to Resolve: Before arbitration, send a Notice of Claim to legal@blacklistalliance.com describing the dispute in detail. If unresolved within 60 days, either party may initiate arbitration.

Arbitration Location: San Diego, California, under the AAA Commercial Arbitration Rules (www.adr.org). Each party bears its own costs unless otherwise awarded.

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14. CHOICE OF LAW

This Agreement is governed by the laws of California. Non-arbitrable disputes must be filed in San Diego County, California. Improperly filed claims may result in recovery of attorney fees.

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15. LIMITATION OF ACTIONS

All claims must be filed within one (1) year of occurrence or be permanently barred.

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16. GENERAL PROVISIONS

Modifications: We may modify these terms at any time. Continued use constitutes acceptance of new terms.

Severability: Invalid provisions shall be limited to preserve the remainder of the Agreement.

Assignment: You may not assign this Agreement without written consent.

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control (e.g., natural disasters, wars, pandemics, or network outages).