Best Practices

Our best practices to help your company avoid predatory TCPA lawsuits.

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Recent Posts

July 1, 2025

Tackling TRAIGA: How the new Texas AI Act Rewrites the Rules

June 25, 2025

TCPA Lawsuits Triggered by AI are Officially a Thing

Best Practices
July 1, 2025

Tackling TRAIGA: How the new Texas AI Act Rewrites the Rules

On June 22, 2025, Texas Governor Greg Abbott signed TRAIGA into law, setting Texas at the forefront of AI regulation. Effective January 1, 2026, TRAIGA compliance will balance innovation with consumer protection, significantly impacting the telecommunications and marketing sectors. Prepare for compliance now.

Best Practices
May 16, 2025

The Current State of AI Disclosure Laws

In an era where AI communications often mimic human interactions, U.S. states are enacting laws for transparent AI disclosures. This trend compels businesses to clearly inform consumers when they're engaging with AI, navigating new regulations to maintain trust.

Best Practices
April 28, 2025

What the FTC’s “Click to Cancel” Rule Means for Your Business

The FTC's new Click to Cancel rule impacts subscription marketing, requiring clear disclosures, informed consent, and easy cancellations. Marketers must ensure compliance to avoid hefty fines. With enforcement set to begin fully on May 14, 2025, thorough audits, clear consent language, and simplified cancellation processes are essential.

Best Practices
March 19, 2025

Beware the TCPA Quiet Hour: A New Wave of Litigation

The TCPA litigation landscape is experiencing a surge in class action lawsuits targeting companies for marketing text messages sent outside of federally mandated "quiet hours." This shift poses significant legal and financial risks, prompting calls for regulatory clarification. Discover the emerging trends, high-profile cases, and best practices to mitigate risks in this evolving area of TCPA litigation.

Best Practices
March 11, 2025

FCC’s Expanded Consent Revocation Rule Takes Effect on April 11, 2025

The FCC's Expanded Consent Revocation Rule, effective April 11, 2025, mandates businesses to honor consumer opt-out requests for automated calls and texts within ten business days. This rule requires flexible revocation methods and applies globally across communication channels. Prepare now to meet these stringent compliance demands.

Best Practices
December 17, 2024

Avoid FTC Penalties: A Guide to Healthcare Marketing Compliance

With open enrollment in full swing, the FTC is cracking down on deceptive practices in healthcare marketing. Ensuring healthcare marketing compliance is crucial to avoid legal consequences and protect your business from costly penalties and reputational harm. Now is the time to reassess your advertising strategies to meet compliance standards.

Best Practices
November 26, 2024

New FTC Subscriptions Rule Mandates Changes to Subscription Models

The FTC Subscriptions Rule is set to revolutionize subscription models, mandating clearer terms and easier cancellations. Starting in 2024, businesses must overhaul their processes to comply or face significant fines. Prepare now to avoid compliance headaches later.

Best Practices
October 10, 2024

Understanding NAD Rulings on Misleading Ads: What Marketers Need to Know

Discover the intricacies of NAD Rulings on Misleading Ads and how they impact marketers. Learn from a recent case involving General Mills and PIM Brands, where humor in advertising faced scrutiny for potentially misleading claims. Stay informed to navigate marketing law effectively.

Best Practices
September 24, 2024

Federal Level Privacy Law Bill Introduced

National privacy law introduced, the American Privacy Rights Act (APRA), aims to replace 17 state laws with a unified standard - states are rebuttaling.

Best Practices
September 12, 2024

Email Tracking Pixel Lawsuits: What Marketers Need to Know About New Legal Risks

Arizona class action attorneys are suing companies over email tracking pixels, citing the Arizona Telephone Records Act. These 'spy pixels' collect data on email interactions, likened to wiretapping, prompting legal battles that could reshape the future of email marketing and privacy compliance.

Best Practices
September 9, 2024

CAN-SPAM Act Violations: How to Avoid Costly Penalties and Protect Your Business

The FTC's recent settlement with Verkada Inc. underscores the severe CAN-SPAM Penalties businesses face for non-compliance. Verkada's $2.95 million fine highlights the importance of adhering to email marketing regulations and maintaining transparent practices.

Best Practices
August 6, 2024

Beware of CEMA Class Action Lawsuits

Explore the impact of Washington State's Consumer Electronic Mail Act (CEMA) on refer-a-friend programs. Learn about recent class action lawsuits, key legal considerations, and how companies can avoid potential liabilities in text-based marketing campaigns.

Best Practices
July 22, 2024

Mid-Year Summary: State Privacy Laws

Navigating the evolving landscape of Privacy Law has become increasingly complex as eight states now enforce comprehensive consumer privacy laws, with eleven more set to join within two years. This surge follows California's pioneering framework, demanding businesses adapt swiftly to diverse regulations.

Best Practices
June 18, 2024

Demystifying Telemarketer State Registration Requirements

If your company engages in phone sales, you may need to register as a telemarketer in certain states. This article outlines the registration requirements, applicable exemptions, and other crucial details for compliance. Learn about state-specific laws, fees, bonds, and renewal processes to ensure your telemarketing operations adhere to legal standards. Whether you're a telephone seller, telephonic seller, or commercial telephone seller, understanding these regulations is essential for lawful business practices across the U.S.

Best Practices
June 13, 2024

What Telemarketers Need to Know About Colorado's New AI Regulations

Colorado's new AI regulations are setting a precedent in the fight against algorithmic discrimination. The Colorado AI Act mandates stringent oversight for developers and deployers of high-risk AI systems, ensuring fair treatment across sectors like education, employment, and healthcare. Compliance is essential to avoid severe penalties and promote ethical AI usage.

Best Practices
May 16, 2024

FCC Announces New Law Enforcement Robocall Tool

FCC launches a new robocall tool, designating persistent offenders as Consumer Communications Information Services Threats (C-CIST) to combat illegal schemes.

Best Practices
May 9, 2024

FCC Launches Robocall “Spring Cleaning” Initiative

Federal crackdown on illegal telemarketing intensifies with FCC's robocall 'Spring Cleaning' initiative targeting tax scams and VoIP providers.

Best Practices
May 1, 2024

FTC Bans Non-Compete Agreements Nationwide

FTC's nationwide ban on non-compete agreements sparks economic dynamism. Learn how it impacts workers and businesses. Effective soon.

Best Practices
April 9, 2024

FTC Enforcement Actions Illustrate the Perils of Consumer Data Collection

Learn about the FTC's three recent cases against companies that misused consumer data collection, in violation of the FTC Act.

Best Practices
April 4, 2024

FTC’s New Rule Against Impersonation Scams Takes Effect

The FTC's new rule allows legal action to protect consumers against impersonation scams, effective April 1, 2024. Learn how to avoid scam operations.

Best Practices
April 1, 2024

A Closer Look at the TSR New Recordkeeping Requirements

New Telemarketing Sales Rule (TSR) Recordkeeping requirements, including extended record retention and clarified consent standards.

Best Practices
March 29, 2024

Two New Bills Introduced to Amend the TCPA

House of Rep. and Senate introduced two new bills to amend the Telephone Consumer Protection Act (TCPA), impacting businesses.

Best Practices
March 29, 2024

FTC Amends Telemarketing Sales Rule to Cover B2B Calls and Expand Recordkeeping

FTC extends Telemarketing Sales Rule to B2B calls, updates recordkeeping. Proposed amendment targets inbound tech support telemarketing.

Best Practices
March 22, 2024

FTC v. The Bountiful Company – $527k for Amazon Marketing Violations

FTC refunds $527K+ to consumers for deceptive marketing of Nature’s Bounty & Sundown vitamins by The Bountiful Company on Amazon.

Best Practices
February 26, 2024

A Brief Look at Six Bills Targeting AI Regulation

Explore six key AI Regulation bills aiming to address concerns around AI technology's impact on telemarketing, intellectual property, and more.

Best Practices
February 19, 2024

FCC Adopts New Rules Simplifying Revocation of Prior Express Consent

Learn about FCC's new rules on revoking prior express consent (PEC) for marketing calls & texts, and shorter DNC request periods under TCPA.

Best Practices
February 13, 2024

New Jersey and New Hampshire Pass Consumer Privacy Laws

New Jersey & New Hampshire pass new consumer privacy laws . Understand key provisions & obligations for businesses. Stay compliant and avoid litigation.

Best Practices
December 30, 2023

FTC Cracks Down on Deceptive Reviews

FTC's enforcement action against Roomster Corp. for buying deceptive reviews to lure customers. Understand the importance of review authenticity.

Best Practices
December 15, 2023

FTC Car Dealer Rules Prohibiting Shifty Tactics

Understanding the finalized FTC Car Dealer Rules. The new CARS Rule protects buyers from hidden fees and ensures clear pricing, saving billions annually.

Best Practices
December 4, 2023

Senators Reintroduce Bill S.3324 Criminalizing TCPA Violations

Explore Senate Bill S.3324's approach to combating TCPA violations and its impact on the escalating robocall issue in the US.

Best Practices
November 30, 2023

FTC Imposes Lifetime Ban for ROSCA Violations: $34 Million Settlement

FTC bans Gopalkrishna Pai, mandates $34M settlement for undisclosed fees in skin care scam, highlighting the importance of ROSCA compliance.

Best Practices
October 19, 2023

FTC Focus on Pixel Tracking, Dark Patterns, and AI in Digital Marketing

FTC focuses on digital marketing practices like Pixel Tracking, Dark Patterns, and AI to ensure legal compliance and consumer privacy.

Best Practices
October 18, 2023

California Delete Act Strengthens Regulations on Data Brokers

Enhanced data privacy in focus as California Delete Act (CDA) mandates a unified deletion mechanism for residents, strengthening regulation on data brokers.

Best Practices
October 16, 2023

In an Ironic Twist, FCC Imposes Massive $116 Million Penalty Against “Consumer Advocate” for Illegal Robocalls

Discover the shocking truth: An anti-robocall organization fined $116M by the FCC for making 10 million illegal robocalls.

Best Practices
October 5, 2023

False Advertising Claims - FTC v. Lurn Inc.

FTC v. Lurn Inc., Lurn accused of deceptive earnings and false advertising claims in their online income programs, resulting in a $2.5M settlement.

Best Practices
September 21, 2023

FTC Staff Paper Highlights the Threat of Stealth Advertising to Children

Explore the history of MK-ULTRA, the CIA's quest for mind control, and its parallels with stealth advertising techniques. Discover how modern advertisers have harnessed these tactics and the FTC's efforts to protect consumers, especially children, from deceptive practices.

Best Practices
September 15, 2023

$40 Million TCPA Settlement Details Reveal who Actually Wins

Explore the Deshay v. Keller Williams $40 million TCPA class action settlement, delving into the essence of class actions, their quest for justice, and the often skewed distribution of settlements.

Best Practices
August 22, 2023

ATDS and Robocall Violations: Trim v. Reward Zone USA

Unpacking the Ninth Circuit rules in Trim v. Reward Zone: Texts and prerecorded voices under TCPA. Key insight for ATDS & Robocall interpretations.

Best Practices
July 25, 2023

FTC Warns 130 Providers About Privacy Law Risks

FTC and OCR issue privacy law risk warnings to 130 healthcare providers, stressing the importance of data protection.

Best Practices
July 17, 2023

FTC Moves to Protect Consumer Privacy From AI Intrusion

Explore the role of AI in privacy, understand the recent FTC complaints against Amazon and Ring, and discover the importance of lawful data acquisition and biometric data protection in our comprehensive guide.

Best Practices
July 14, 2023

FTC Releases Updated Endorsement Guides

FTC's latest update to the Endorsement Guides (June 29, 2023) is an urgent response to deceptive online practices, refining review integrity, ad disclosures, and more.

Best Practices
July 12, 2023

AI Take Over - Unmasking Chatbots, Deepfakes, and Voice Clones

Discover the rise of AI deception and its legal implications. Explore chatbots, deepfakes, and voice clones in the digital world. Stay informed to navigate the complex landscape of AI technologies.

Best Practices
July 6, 2023

California Privacy Rights Act (CPRA) Enforcement Postponed

Update on California Privacy Rights Act (CPRA) enforcement delay: Understand its implications on businesses and how to stay compliant.

Best Practices
June 30, 2023

Boss Impersonation - Email Scams

Combat boss impersonation email scams, protect your business from fraud, and enhance security measures with our comprehensive guide on identifying scams.

Best Practices
June 28, 2023

INFORM Consumers Act Took Effect on June 27, 2023

Explore the impact of the "INFORM Consumers Act" on online marketplaces, high-volume sellers, and consumer safety. Stay updated and avoid penalties.

Best Practices
June 28, 2023

FCC Proposes New Rules Governing Revocation of Consent

FCC proposes new rules on robocalls and robotexts, including a 24-hour revocation request window. Changes will affect consumer interaction and consent.

Best Practices
June 27, 2023

Supreme Court Supports Arbitration Agreement - Coinbase Inc. v. Bielski

US Supreme Court supports arbitration agreement in terms of service, per landmark Coinbase Inc. v. Bielski case. Significant impact on companies with online customer interactions.

Best Practices
June 26, 2023

Governor Inslee Signs HB1051 - Expanding WCPA

Florida's Governor DeSantis aligns FTSA with TCPA, while Governor Inslee signs HB1051 expanding WCPA against robocalls. Learn how this impacts businesses.

Best Practices
June 2, 2023

FCC Issues New Robocalls Blocking Rules

Exploring the FCC's NPRM that aims to bolster consumer rights against unwanted robocalls and robotexts. Stay updated with The Blacklist Alliance.

Best Practices
June 2, 2023

Florida Governor DeSantis Signs Amended FTSA Into Law

Florida Governor DeSantis Signs Amended FTSA Into Law: Learn about the revised FTSA, its impact, and how it affects consumer engagement. Stay compliant.

Best Practices
May 16, 2023

Automated Dialing And SMS Platforms: Legal Risks And Mitigation

Legal risks of using automated dialing and SMS platforms and effective strategies for risk mitigation in this comprehensive guide.

Best Practices
May 11, 2023

Indiana Consumer Data Protection Act (ICDPA) Enacted

Discover the Indiana Consumer Data Protection Act (ICDPA) and fortify your business against litigation with our curated compliance resources.

Best Practices
May 4, 2023

Telemarketing Law - Florida Eases Restrictions After Facebook v. Daguid

Stay updated on Florida's telemarketing law changes after the Facebook v. Daguid case. Learn about recent amendments and their impact on businesses.

Best Practices
April 25, 2023

Notices of Penalty Offenses Sent To Over 600 Companies by the FTC

Learn about the FTC's Notices of Penalty Offenses letters sent to over 600 marketers for potential false advertising claims.

Best Practices
April 5, 2023

TSR Telemarketing Sales Rule Comprehensive Guide

Master the Telemarketing Sales Rule: Dive into Our Comprehensive Guide to TSR Compliance and Consumer Protection 📞🛡️💼

Best Practices
March 28, 2023

DNC List Scrubbing: Blacklist Alliance's Comprehensive Guide

DNC list scrubbing made easy with Blacklist Alliance: Dive into this comprehensive guide to understand the benefits of maintaining telemarketing compliance, safeguarding your company's reputation, and boosting campaign efficiency.

Best Practices
March 14, 2023

Why TCPA Class Action Attorneys Weaponize Online Job Postings

Any company operating in a highly litigious environment should never lose sight of the fact that attorneys have the same access to the Internet as job seekers.

Best Practices
March 14, 2023

Appearances Can Be Devastating

Numerous studies have demonstrated that even the most cynical among us

Best Practices
March 14, 2023

Increase Answer Rates and Protect Your Company's Reputation with NumberVerifier

The Blacklist Alliance is proud to announce the official launch of our new Number Verifier System

Best Practices
February 20, 2023

Tips for a Litigation Free SMS Campaign

Is minor human involvement enough to disqualify a software dialing platform as an Automated Telephone Dialing System?

Best Practices
March 14, 2023

What is Digital Marketing?

Understanding the most effective digital marketing trends at any given time is critically beneficial to the success of your business.

Best Practices
March 14, 2023

How Phone Flipping Works

While under oath, a Professional Plaintiff admits to using this common tactic.